Help & Support

1. How long will it take to receive my order?

Because we use Printful, a print-on-demand provider, your items are custom-made as soon as you place an order. Here’s what to expect: Production Time: Typically 2-7 business days for apparel items and 2-5 business days for non-apparel. Shipping Time: Once production is complete, shipping generally takes 3-5 business days within the US, and a bit longer for international orders. Click here to learn more about our shipping policy.

2. Where’s my order?

You can track your order status at any time. Once your order is produced and shipped, you’ll receive a tracking link by email. Use it to check your order’s progress, or click here to track your order.

3. Important Sizing Information

Each of our clothing items is lovingly handcrafted after printing, ensuring a unique and high-quality finish. Due to this personalized process, there may be slight variations in size of up to 1inch. We recommend sizing up to ensure the best fit, especially if you're unsure or between sizes.

4. What’s your return policy?

Since our products are made on-demand, returns and exchanges are handled a bit differently. We accept returns for misprinted, damaged, or defective items. If you experience any issues with your order, please contact us and we’ll do our best to make it right.

Please review our sizing charts and product descriptions carefully before purchasing. Since our merchandise is custom created on demand, it's not possible to accept returns or exchanges for buyer’s remorse or incorrect size/color choices. Please also note we cannot issue a replacement or refund if you type in the delivery address incorrectly. If your order is returned due to an incorrect or insufficient address, you will be liable for reshipment costs once an updated address is confirmed. Unclaimed returns are donated to charity after 30 days.

5. Can I cancel or modify my order?

Our print-on-demand process starts almost immediately, so modifications or cancellations sadly aren’t easily possible. If we are fast enough, there's a small chance we can modify or cancel your order if it hasn't entered the "Being Fulfilled" stage. Once an order is in the "Being Fulfilled" status, modifications and cancellations are sadly no longer possible.

6. What happens if my goods are damaged?

If your goods arrived damaged, don't worry! Please take clear photographs of the damaged product, ensuring the entire item is visible in the images. In order for us to help you, you must reach out to us within 7 days of receiving the product, providing the photos and a detailed description of the issue. Email us at [email protected]. We'll then need to submit a Problem Report to Printful and Printful will review our submission. If they determine the damage occurred during fulfilment or shipping, they will cover the cost of a replacement or refund. If not, then sadly we won't be able to replace or refund you.