At Griffpatch, we want to make sure everyone has a great experience, whether you’re learning to code at Griffpatch Academy, shopping at the Griffpatch Store, or exploring our website at Griffpatch.co.uk.
This document sets out the rules for using our websites, services, and products. We’ve written it in clear, simple language so that everyone—including children and parents—can understand it. Even though it’s easy to read, these Terms are still legally strong and valid, meaning they protect both you and us.
If you ever have any questions, you can reach us at [email protected].
1. What Do These Terms Cover?
These Terms explain:
How you can use our websites and services.
What happens if something goes wrong.
Our refund and return rules for the Griffpatch Store.
The rules for joining and using Griffpatch Academy.
What we expect from you when using our websites.
By using our websites, you agree to follow these Terms. If you do not agree, please do not use our services.
Anyone can visit our websites, but to buy something from the Griffpatch Store or sign up for Griffpatch Academy, you must be:
At least 16 years old, or have a parent or guardian create an account for you if you’re under 16.
If a child under 16 signs up without permission, we may delete the account to protect their privacy.
Parents and guardians must take responsibility for how their child uses our websites. If you’re a parent, please supervise your child’s online activity to ensure they follow these Terms.
Griffpatch Academy is a digital learning platform where members can learn to code, take courses, and join a community. When you sign up, you:
Get access to learning materials and resources.
Agree not to share your account with others.
Understand that your membership renews automatically unless you cancel.
Since our Academy provides immediate access to digital content, we do not offer refunds on memberships. If you no longer want your membership, you must cancel before your next billing date to avoid being charged again.
The Griffpatch Store sells fun custom-made merchandise. Because these products are made on demand, we have specific refund and return policies.
You cannot return or exchange items if you ordered the wrong size or changed your mind.
We do not offer refunds for incorrect addresses, so double-check before placing your order.
If your item arrives damaged or with a big printing mistake, contact us within 7 days and we will help fix the issue.
For full details, please read our Refund & Returns Policy.
We love that people enjoy our content and services, but there are a few things you cannot do on our websites.
You may NOT:
Copy, share, or sell any of our courses, videos, or content.
Share your Griffpatch Academy account with others.
Use our websites to bully, spam, or post harmful content.
Try to hack, cheat, or break into other accounts.
If someone breaks these rules, we may suspend or delete their account without a refund.
Be respectful and kind—our community is a place for learning and fun!
We take your privacy seriously and follow strict privacy laws to keep your data safe.
When you sign up, buy something, or use our websites, we may collect some information like:
Your name and email address.
Your payment details (handled securely by Stripe or PayPal).
Your shipping address (if you buy something from our store).
We do not sell your data or share it with advertisers. For full details, check out our Privacy Policy.
Your account is your responsibility, so:
Keep your password private—don’t share it with anyone.
If you think someone else has accessed your account, tell us immediately.
Parents, please monitor your child’s use of our services if they are under 16.
We are not responsible for any issues caused if someone else accesses your account due to weak security on your end.
We do our best to make sure everything runs smoothly, but sometimes things don’t work perfectly.
If something breaks or doesn’t work as expected, we are not responsible for:
Internet issues that stop you from accessing our websites.
Technical problems beyond our control.
Any lost progress in Griffpatch Academy due to an account issue.
If you have a problem, contact us, and we will do our best to help!
We may update these Terms from time to time to improve our services or follow new laws. If we make big changes, we will post an update on our websites.
By continuing to use our websites, you agree to follow the updated Terms.
10. How to Contact Us
If you have any questions or concerns, we’re happy to help! You can reach us at:
📧 Email: [email protected]
We’ll do our best to respond as quickly as possible!